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Bugs Go to Jira with Evidence, Certyn Retests After the Fix

Certyn files the bugs it finds in your Jira project and runs each one again once the fix is deployed.

For teams that track work in Jira and want Certyn's bugs there, not in a second list.

Your setup

  • Jira Cloud with one or more Jira projects.
  • Certyn already tests your staging environment.
  • You want Certyn to check each fix again.

Say this to Certyn

Connect our Jira and file the bugs you find in the SHOP project. When a fix is deployed, retest it.

What Certyn does

  1. Opens the Jira connect form. A Jira site admin installs the Certyn app, then opens Apps → Certyn → Connect to Certyn in Jira and approves. Or you enter an API token: base URL, user email and token.
  2. If the site has more than one project, asks which one gets the issues and saves it as the default (tracker.target.set).
  3. For each real product bug, asks before it files it in Jira (tracker.issue.create), then links the Certyn issue to it. To use a Jira issue you already have, it links that one instead (tracker.issue.link).
  4. After the fix is deployed, you say retest issue 12 in the chat, or write @Certyn retest this on the Jira issue. Certyn runs the bug again on the environment where it was found.

What you get

  • One Jira issue per bug, with the write-up from the run. Ten failing tests on one broken page make one issue.
  • The Certyn issue keeps the screenshots and the session, and shows the Jira link.
  • The retest result (passed or still failing) on the same Certyn issue, with the new run's evidence.
  • The Jira status when you ask: what is the Jira status of issue 12?

Limits

  • Certyn asks before it creates each Jira issue. It does not file every finding on its own. Say file it in Jira when you agree.
  • Retest needs a confirmed issue that is linked to a Jira issue or a test case.
  • A passing retest does not close the Jira issue. Close it yourself, or ask Certyn to add a comment.